> For the complete documentation index, see [llms.txt](https://usermanuals.geojit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://usermanuals.geojit.com/mygeojit-web/my-account/my-case.md).

# My Case

If you have any issues/queries regarding trading or demat, you can raise a ticket anytime.

* Go to '**My Account**'.
* Find '**My Case**'.
* You will land on the '**Create a Ticket**' page.
* Choose **Product**, **Category**, **Type**, and **subtype**.
* **Enter the subject** and provide a description.
* Click on **Submit**.
* **You will receive a reply to the mail ID registered with your account.**

{% hint style="info" %}
You will receive the reply to the email address registered with your account.
{% endhint %}

![Create a Ticket screenshot](/files/162f072ee50f7ba8ecafc3669740af145392988a)